REVENUE CYCLE MANAGEMENT
Medical Payment Posting Services You Can Trust
- ERA and EOB posting by trained staff
- Underpayments flagged against contracts
- Deposits reconciled every month
Table of Contents
What Are Medical Payment Posting Services?
Medical payment posting services record each payment, adjustment and denial from insurers and patients against the correct claim in your billing system. Accurate posting shows what was paid, what is still owed and what was denied or reduced.
Payers explain every payment in an electronic remittance advice (ERA) or a paper explanation of benefits (EOB). Posting means reading that detail and applying it line by line, including the contractual adjustment, the patient share and any denial reason codes.
When posting is wrong, everything downstream is wrong. Patients get the wrong statements, A/R reports are off and underpayments go unnoticed.
ERA vs EOB Posting
| Method | How it works | Best for |
|---|---|---|
| ERA (835) auto posting | An electronic file posts payments and adjustments to claims automatically | High volume payers with ERA enrollment |
| Manual EOB posting | Staff read the paper or portal EOB and key in each line | Payers without ERA or with unusual formats |
| Patient payments | Copays, statement payments and portal payments are posted to the account | Accurate patient balances |
How Our Medical Payment Posting Services Work
1. Receive remittances
We collect ERAs, EOBs and EFT notices from every payer.
2. Match to claims
Each payment is matched to the right patient, claim and service line.
3. Post and adjust
We post payments, contractual adjustments and patient responsibility.
4. Flag problems
Denials, underpayments and zero pays are flagged for follow up.
5. Reconcile deposits
Posted totals are matched to bank deposits to catch gaps.
6. Secondary and patient billing
Balances move to secondary insurance or to the patient accurately.
Underpayment Detection
Posting is also your first line of defense against underpayment. When we post a payment, we compare the allowed amount with your contract fee schedule. If a payer paid less than it should, the claim is flagged instead of written off.
Flagged claims go to appeal through our denial management services. Out of network underpayments can move on to IDR billing services. The difference is also visible in your billing reports. For background on remittances, see the Centers for Medicare and Medicaid Services.
What Accurate Posting Prevents
- Wrong patient statements and billing disputes
- Unnoticed payer underpayments
- Inflated or deflated A/R reports
- Missed denials sitting in zero pay lines
- Deposits that do not match posted totals
- Late secondary billing
GOT QUESTIONS?
Medical Payment Posting Services FAQs
What is medical payment posting?
What is the difference between an ERA and an EOB?
What is a contractual adjustment?
Why reconcile payments with bank deposits?
How do you find underpayments?
How much do medical payment posting services cost?
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